GENERAL TERMS AND CONDITIONS

1. Definitions and Interpretation

Unless the context requires otherwise, the following terms shall have the meanings set out below:
• “Agent” means NimboJet UAB acting as charter broker.
• “Aircraft” means the aircraft operated by the Carrier to perform the Charter Flight.
• “Carrier” means the licensed air operator operating the Aircraft under its Air Operator Certificate (AOC).
• “Charter Agreement” means the charter agreement concluded between the Agent and the Customer,
including these General Terms and Conditions.
• “Charter Flight” means the flight(s) described in the Charter Agreement.
• “Customer” means the contracting party identified in the Charter Agreement.
• “Force Majeure” means any event beyond reasonable control including weather, war, strikes, epidemics,
governmental actions, or airspace closures.

Terms used but not otherwise defined herein shall have the meaning given to them in the Charter
Agreement.

2. Role of the Agent

The Agent acts solely as an intermediary and charter broker between the Customer and the air carrier
operating the flight (the “Carrier”). The Agent is not an air carrier and does not operate aircraft.

3. Aircraft Operation and Substitution

The Charter Flight shall be operated by the Carrier under its Air Operator Certificate (AOC). The Carrier
reserves the right to substitute the Aircraft with another aircraft of comparable or superior category for
operational or safety reasons.

4. Aircraft on Ground (AOG) Substitution

In the event that the Aircraft becomes unavailable due to an Aircraft on Ground (AOG) situation, technical
malfunction, or other safety-related issue, the Agent and/or the Carrier shall use reasonable endeavours to
arrange a substitute aircraft of comparable or superior category. Any additional costs resulting from such
substitution shall be communicated to the Customer and, where applicable, borne by the Customer. If no
suitable substitute aircraft is available, the Agent or Carrier may cancel the Charter Flight without liability,
subject to refund of unused Charter fees.

5. Flight Schedule and Delays

Departure and arrival times stated in the Charter Agreement are estimates only and not guaranteed. Neither
the Agent nor the Carrier shall be liable for delays caused by weather, air traffic control, technical, or
operational reasons.

6. Passengers, Baggage and Conduct

The Customer shall ensure that all passengers comply with immigration, customs, and health regulations.
Baggage is subject to aircraft limitations and must be declared in advance.

7. Charter Price and Additional Costs

The Charter price is as stated in Clause 3 of the Charter Agreement. Additional costs arising from changes,
delays, or special requests shall be payable by the Customer.

8. Taxes, Fees and Surcharges

Cancellation fees shall apply strictly in accordance with Clause 6 of the Charter Agreement.

9. Cancellation and Termination

Cancellation fees shall apply strictly in accordance with Clause 6 of the Charter Agreement.

10. Liability

Neither party shall be liable for failure or delay caused by events beyond reasonable control including weather,
war, strikes, epidemics, or airspace closures.

11. Indemnity

These GTC and the Charter Agreement shall be governed by the laws of the Republic of Lithuania. The courts
of Lithuania shall have exclusive jurisdiction.

12. Insurance

These GTC together with the Charter Agreement constitute the entire agreement between the parties.

13. Sanctions and Compliance

The Customer represents and warrants that neither the Customer nor any passenger, beneficial owner, or
related party is subject to any economic or financial sanctions, trade embargoes, or restrictive measures
imposed by the European Union, United Nations, United States (OFAC), United Kingdom, or any other
applicable authority. The Charter Flight shall not be used directly or indirectly in violation of any applicable
sanctions laws or regulations. The Agent and/or the Carrier reserve the right to refuse performance, suspend,
or terminate the Charter Agreement without liability if compliance with sanctions cannot be ensured. Any
costs, losses, or damages arising from a breach of this clause shall be borne by the Customer.